Key takeaways
- To call HMRC from outside the UK about Income Tax or PAYE, dial +44 135 535 9022, Monday to Friday, 8am to 6pm UK time.
- The Self Assessment helpline from abroad is +44 161 931 9070; the UK number is 0300 200 3310.
- Non-UK residents with Income Tax or Capital Gains Tax questions use +44 135 535 9022, the same line as general Income Tax.
- The National Insurance helpline from abroad is +44 191 203 7010, which also deals with A1 and certificate of coverage queries.
- Non-resident landlords call +44 300 322 9433, Monday to Friday, 8:30am to 5pm.
- You do not need to phone at all for many queries: the HMRC app, your personal tax account and HMRC's online enquiry forms all work from abroad.
- To pay HMRC from an overseas bank, use BIC BARCGB22 and the IBAN for HMRC Cumbernauld or HMRC Shipley, quoting your UTR followed by K.
You can call HMRC from outside the UK, but each helpline has its own international number, listed separately from its UK 0300 number. For Income Tax, PAYE and non-resident tax questions the number is +44 135 535 9022. Lines open Monday to Friday, 8am to 6pm UK time, and close on UK bank holidays.
Which number do I call from abroad?
Use the international number for the tax you are asking about. HMRC lists these on its find HMRC contacts pages; we checked each one on 6 November 2026.
| Enquiry | From abroad | From the UK |
|---|---|---|
| Income Tax and PAYE | +44 135 535 9022 | 0300 200 3300 |
| Non-UK residents (Income Tax, CGT) | +44 135 535 9022 | 0300 200 3300 |
| Self Assessment | +44 161 931 9070 | 0300 200 3310 |
| National Insurance | +44 191 203 7010 | 0300 200 3500 |
| VAT | +44 2920 501 261 | 0300 200 3700 |
| Corporation Tax | +44 151 268 0571 | 0300 200 3410 |
| Employers (PAYE for employers) | +44 151 268 0558 | 0300 200 3200 |
| Construction Industry Scheme | +44 161 930 8706 | 0300 200 3210 |
| Child Benefit | +44 161 210 3086 | 0300 200 3100 |
| Non-resident landlords | +44 300 322 9433 | 0300 322 9433 |
| Inheritance Tax | +44 300 123 1072 | 0300 123 1072 |
Our full list of HMRC telephone numbers covers the UK-only lines too.
What are the opening hours in my time zone?
Most HMRC helplines open Monday to Friday, 8am to 6pm UK time. The UK runs on GMT in winter and BST (GMT plus one hour) from the last Sunday in March to the last Sunday in October.
Three lines keep different hours:
- Non-resident landlords: 8:30am to 5pm.
- Inheritance Tax: 9am to 5pm.
- All lines: closed on UK bank holidays, with changed hours over Christmas and New Year.
From Spain or France, 8am UK time is 9am local time. From Dubai it is 11am or noon, depending on the season. From New York it is 3am or 4am, so the first two hours are usually out of reach. Our guide to the best time to call HMRC explains which hours are quietest.
Who should use the non-UK residents line?
The non-UK residents line is for people who live or work abroad and have a UK Income Tax or Capital Gains Tax question. HMRC says it covers UK allowances, double taxation agreements and general residence questions.
If you are signed in, you can also use HMRC’s online form for non-UK residents instead of calling. HMRC says it will reply by phone or post if it needs to discuss anything confidential.
Which applies to you?
Pick the route that matches your situation:
- If you are a UK expat with a tax return to file, call Self Assessment on +44 161 931 9070.
- If you left the UK and want a refund of PAYE tax, call Income Tax on +44 135 535 9022.
- If you are working abroad and need an A1 or certificate of coverage, call National Insurance on +44 191 203 7010.
- If you want to check gaps in your National Insurance record, use the online National Insurance record checker first, then call the National Insurance line.
- If you let out UK property while living abroad, call the non-resident landlords line on +44 300 322 9433.
- If you run an overseas business with UK VAT, call VAT on +44 2920 501 261.
- If you are an executor abroad dealing with a UK estate, call Inheritance Tax on +44 300 123 1072.
Can I contact HMRC online from abroad?
Yes, and it is often quicker than phoning. These options work from any country with an internet connection:
- HMRC app or personal tax account. Check your tax code, National Insurance record and tax calculations.
- Digital assistant and webchat. Available for Self Assessment and PAYE; it can transfer you to an adviser if one is free. See our guide to HMRC webchat.
- Online enquiry forms. HMRC has forms for non-UK residents and for Self Assessment.
- X (Twitter). Post to @HMRCcustomers, Monday to Friday 8am to 8pm and Saturday 8am to 4pm UK time. HMRC cannot discuss your personal tax on X.
How do I pay HMRC from an overseas bank?
Pay by international transfer using HMRC’s IBAN and BIC. For Self Assessment, GOV.UK gives these details:
| Account name | IBAN | BIC |
|---|---|---|
| HMRC Cumbernauld | GB62 BARC 2011 4770 2976 90 | BARCGB22 |
| HMRC Shipley | GB03 BARC 2011 4783 9776 92 | BARCGB22 |
Your bill tells you which account to use; if you are not sure, HMRC says you can pay into either. Quote your 10-digit UTR followed by the letter K as the reference. HMRC warns that some banks charge if you do not pay in pounds sterling, and overseas payments can take longer, so pay a few days early. Lost your UTR? See how to find your UTR number.
What to do now
- Find your reference number (UTR, National Insurance number or VAT number) before you call.
- Work out the UK time and call close to 8am UK time if you can.
- Check the online options first; many queries do not need a call.
- Be wary of unexpected calls claiming to be HMRC. Our guide to HMRC scam calls and texts shows the signs.
Frequently asked questions
What is HMRC’s phone number from outside the UK?
For Income Tax and PAYE it is +44 135 535 9022. Self Assessment is +44 161 931 9070 and National Insurance is +44 191 203 7010.
Can I call HMRC’s 0300 numbers from abroad?
HMRC gives a separate “outside UK” number for each helpline, so use that instead. It reaches the same team as the 0300 number.
Is calling HMRC from abroad free?
No. You pay your own provider’s international call charges, which can be high on a mobile, so consider webchat or an online form.
What time does HMRC open for overseas callers?
Most lines open 8am to 6pm UK time, Monday to Friday. Convert that to your local time, remembering the UK changes between GMT and BST.
Can a UK accountant call HMRC for me while I live abroad?
Yes, if you authorise them as your agent. They can then use HMRC’s agent lines on your behalf.
Sources
Rates, thresholds and rules in this guide were checked against HMRC and GOV.UK guidance on 6 November 2026. Tax rules change, so check the current position on GOV.UK or with a qualified adviser before acting. This guide is general information, not personal advice.